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CaseMaster:Debt is our acclaimed solution for Debt Management practices. CaseMaster:Debt is now in use with over 30 debt management clients including some of the best known names in the industry.
More live cases per member of staff
Higher retention
Improved lead conversion
Higher acceptance rate from creditors
Click here to arrange a demo.
CaseMaster:Debt has been designed specifically to streamline the process of debt management allowing you to handle cases cost effectively. It automates all repetitive tasks and thus frees up your staff to focus on added value customer- and creditor service and generating new business.
CaseMaster:Debt implements many years of best practices and complies with all industry guidelines.
CaseMaster:Debt obviously benefits from the CaseMaster® foundation and can be easily customized and extended to meet your exact requirements.
Some of the key features are:
- Up-to-date and cleansed creditor database
- Flexible set-up fee and management fee calculation
- Automatic pro-rata calculation (including consideration for CCJ, minimal creditor payments, etc)
- Upload of bank statements (all major UK banks supported)
- Creditor payments by cheque, consolidated cheque, BACS and consolidated BACS
- Cheque printing (optionally including cheque numbers 1))
- BACS account rules to ensure correct creditor payment details
- Account reference rules to ensure correct account reference numbers
- Postcode lookup 2)
- Automatic generation of all standard letters (including sales letters, chase letters and creditor proposals)
- Ability to upload scanned authority to acts (automatically included in all creditor letters)
- Automatic sending of creditor proposal by fax (for selected creditors) 3)
- Ability to communicate with client through email or letter
- Ability to import leads from email
- Ability to send text messages 4)
- Sales module for both inbound and outbound call centre
- Credit control module for 'human' and automated chasing of late payments
- Ability to pay one-off reduced creditor payments (e.g. when weekly payer has skipped a week)
- Extensive management reporting suite
- Integration with Sage
- Support for Direct Debit
- Support for Bank Giro Cheques
- Etc
1. May requires magnetic toner
2. Requires separate licence for PAF database
3. Requires external service for fax (e.g. www.myfax.co.uk)
4. Requires external service for SMS (e.g. www.24x.com)
CaseMaster:Debt can scale from 1 to several hundred concurrent users and can manage thousands of live cases.
- Clear overview of all creditor commitments for a client and automatic pro-rata calculations
- All relevant case information at your fingertips
- Context sensitive menus with all actions you would expect from a debt management system
Demos can be found in the demo section of this web site.