Perspekt is a quality auditor for the care market in the Netherlands. Their Prezo quality frameworks have a unique emphasis on the quality of care from the perspective of the clients.
A purpose build CaseMaster® CRM solution is used to plan and manage the audits. The focus of the first phase is to streamline the back-office operations. The second phase will provide improved support for the on-site audit process and a third phase will provide the care organisations with a dedicated portal with real-time access to their individual quality programmes.
Perspekt will continue to be an innovator in a very dynamic market place thanks to CaseMaster®.